Privacy Policy

Effective Date: 1st dec 2024

At Pris Book, your privacy is of paramount importance. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our website, services, and interact with us.

By using Pris Book’s services, you agree to the practices described in this Privacy Policy. If you have any concerns about your privacy, please contact us at info@prisbook.com.

1. Information We Collect

We collect various types of personal information from you when you use our website or services. This information may include:

  • Personal Identifiable Information (PII) : Name, email address, phone number, postal address, date of birth, and passport details (if required for international travel).

  • Payment Information : Credit/debit card details, billing address, and payment history.

  • Travel Preferences : Information about your preferred travel destinations, activities, accommodations, and other preferences relevant to creating customized travel packages.

  • Usage Data : Information on how you interact with our website, such as IP addresses, browser type, pages visited, time spent on our site, and navigation patterns.

  • Communications : Emails, phone calls, or other messages exchanged with our customer service team, including any inquiries, requests, or feedback.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Service Provision: To process bookings, reservations, and travel-related services including flights, car rentals, hotel stays, train tickets, and cruise arrangements.

  • Personalization: To tailor travel packages, recommendations, and offers based on your preferences and past interactions.

  • Communication: To send you booking confirmations, payment receipts, itineraries, updates, and important information related to your travel plans.

  • Marketing & Promotions: To inform you of special promotions, offers, and travel deals that may interest you. You can opt out of receiving marketing communications at any time.

  • Improvement of Services: To analyze customer behavior, improve our website’s user experience, and refine our products and services based on feedback and usage patterns.

  • Fraud Prevention & Security: To verify your identity, protect against fraud, and secure your transactions and personal data.

3. How We Share Your Information

We respect your privacy and do not sell your personal information to third parties. However, to provide our services effectively, we may share your information with:

  • Travel Partners: Airlines, hotels, car rental companies, cruise operators, and other service providers who fulfill your bookings or reservations.

  • Third-Party Service Providers: Companies that help us with payment processing, data storage, marketing, and customer support.

  • Legal Compliance: If required by law or necessary to protect our rights, we may disclose your information to comply with a legal obligation, court order, or government request.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity, subject to the same privacy protections outlined in this policy.

4. Data Security

We are committed to protecting your personal information from unauthorized access, alteration, disclosure, or destruction. We use secure encryption protocols for transmitting payment data and employ industry-standard safeguards such as firewalls and access controls to protect your information.

However, please be aware that no online transmission of data is 100% secure, and we cannot guarantee the absolute security of your data.

5. Your Rights and Choices

You have certain rights regarding your personal data:

  • Access and Correction: You may request access to or correction of the personal information we hold about you.

  • Opt-Out: You may choose to opt out of receiving marketing communications from us at any time by following the unsubscribe link in emails or by contacting us directly.

  • Deletion: You may request that we delete your personal information, subject to legal requirements for record retention.

  • Data Portability: You have the right to request a copy of the information we hold about you in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us at info@prisbook.com.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and improve our services. Cookies help us understand user behavior, remember your preferences, and deliver personalized content.

We use the following types of cookies:

  • Essential Cookies: These are necessary for the website to function and cannot be disabled.

  • Performance Cookies: These collect anonymous information about how users interact with the site to help us improve user experience.

  • Targeting Cookies: These are used to show personalized ads based on your browsing history and interests.

You can control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of our website.

7. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, or as required by law. Payment and booking information may be retained longer to comply with financial regulations, resolve disputes, or enforce our agreements.

8. Children’s Privacy

Pris Book does not knowingly collect personal information from children under the age of 16 without parental consent. If we become aware that a child under 16 has provided us with personal information, we will delete such data in accordance with applicable laws.

9. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such websites. We recommend reviewing the privacy policies of those third-party sites before providing any personal information.

10. International Data Transfers

As a global travel company, we may transfer your personal information to travel service providers located in other countries. By using our services, you agree to the transfer, storage, and processing of your information in accordance with this Privacy Policy and applicable data protection laws.

11. Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. When we do, we will revise the "Effective Date" at the top of this policy and notify you of any significant changes through our website or email.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Email: info@prisbook.com

Phone: +1-866-455-7941

Pris Book is committed to safeguarding your privacy and ensuring that your personal information is handled responsibly. Thank you for trusting us with your travel needs.